Help Centre

1. Browse events and select the one you'd like to attend
2. Click "Get Tickets" to go to the event page
3. Choose your ticket quantity with the + and − buttons
4. Enter your contact details and complete payment securely

Your tickets arrive in your email immediately after payment.

Tickets are emailed to you immediately after purchase. Each ticket contains a unique QR code — show it at the door to be scanned in. Depending on the organiser's settings, you may also receive your ticket via WhatsApp or SMS.

Most ticket purchases are final. Refund policies are set by the individual event organiser — QRTick provides the platform but does not control refund decisions. Contact your event organiser directly before purchasing if you have questions about their policy.

Yes — simply share the QR code from your ticket email with the person attending in your place. Each QR code can only be scanned once, so make sure the right person has it on the day.

Check your Junk, Spam, or Promotions folders — ticket emails are occasionally filtered there. If it's still missing, email service@qrtick.com with your purchase details and we'll sort it out.

Check your bank or card statement first. If the transaction didn't go through, no ticket was issued — try the purchase again. If payment was taken but you received no ticket, contact service@qrtick.com immediately.

QRTick supports all kinds of live events — theatre performances, dance shows, music concerts, tech conferences, academic events, community fundraisers, galas, cultural events, and corporate events. If you're hosting it in Jamaica, we can ticket it.

Fill in the short form at tickets.qrtick.com/go and our team will be in touch quickly. We're personal and will help you get set up fast — most events are live within 24 hours.

QRTick handles the full process: ticket setup, online sales, payment processing, QR code delivery to buyers, and scan-at-the-door check-in management. You focus on your event — we handle the ticketing logistics.

Yes. Beyond event ticketing, QRTick offers a Festival Platform for multi-day and multi-stage events, a Membership & Facility Management platform used by gyms, summer schools, pools, and similar facilities, and a Revenue Calculator to model ticket pricing and projections. Visit qrtick.com to learn more.